ABOUT US

Smosh is the internet’s largest sketch comedy brand and a pioneer in creator-first entertainment, redefining comedy for the digital generation. Founded in 2005 by viral comedy pioneers Anthony Padilla and Ian Hecox, Smosh was one of the first creators on YouTube and helped shape it into what it is today. Now an independent media and production company, Smosh continues to push the boundaries of digital-first comedy while fostering a diverse ensemble of talent. 

With over 75 million social media followers and 17.4 billion YouTube views, Smosh is a pop culture touchstone, producing a mix of scripted and unscripted content across its flagship channels – Smosh, Smosh Pit, and Smosh Games – as well as podcasts, livestreams, and interactive live event experiences. In addition, Smosh has released two major studio films and became the first digital creators to have Madame Tussauds wax figures. Smosh is embracing its unique position as a sketch comedy collective for modern audiences, combining digital innovation with live entertainment to bring fans new, immersive experiences.

Discover more on our Instagram, TikTok, and Facebook.

Returns & Refunds

 

How can I start a return?

To start your return, contact us at orders@smosh.com. Please include your order number, email address and shipping zip code.

 What items are eligible for return?

Return requests must be made within 30 days of order shipped date. Items must be unworn, unwashed and still include original tags and packaging. We do not accept returns for any item that states "No Returns" on the description page. Customer is responsible for return label shipping cost, the amount of which will be deducted from the final refund amount. You will receive an estimate of return shipping cost at the time of submitting your return request.

If you have received a damaged product or the wrong product, we apologize! Please contact us at orders@smosh.com, and we will help arrange a replacement free of charge.

We do not currently accept returns for international orders, so please keep this in mind if you are shopping on smosh.com outside of the US.

How will my refund be processed?

Your refund will be issued to the same method of payment used to place the order.

Do you accept exchanges?

Although we hope to offer this in the near future, at this time we're unfortunately not able to accept exchanges or exchange requests.

If you have any other questions, or need assistance with your return, please email us at orders@smosh.com