When will my order ship out?
Most orders of in-stock merchandise ship out the business day following order placement. Items requiring manufacturing will take longer, depending upon the item. We do not ship on weekends or on these US holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, and Christmas Day. Orders shipped via USPS will not ship on holidays observed by the US Postal Service, such as President’s Day, Martin Luther King Day, etc.
How quickly are orders delivered after shipment?
Once your order leaves our warehouse, the Shipping Method you select determines how quickly the order will arrive to your doorstep.
DOMESTIC (US) SHIPPING METHODS:- Standard Shipping - 3-7 business days for delivery
- UPS 3 Day Select - Delivers within 3 business days of shipment.
- UPS 2nd Day Air - Delivers within 2 business days of shipment.
- UPS Next Day Air - Delivers within 1 business day of shipment.
If your shipping address is a PO Box or an APO/FPO address, your order will be shipped via the US Postal Service.
Remember that our warehouse requires one business day for order processing and UPS does NOT count the day it receives shipping information as a "business day". Thus, expect a UPS Next Day shipment to arrive 3 business days after the order was placed. For 2-Day, look for the package after 4 business days. Orders shipped via UPS will not be delivered on Saturday, Sunday, or national holidays.
Note that UPS does not ship to PO Boxes.
INTERNATIONAL SHIPPING METHODS:- International Standard - usually delivers within 2-4 weeks, although sometimes it can take longer due to delays in customs. No tracking information is available for orders shipped outside the US. International and military orders may experience delays in shipping due to inbound and outbound processing.
- UPS Worldwide Expedited - Delivers within 2-5 days for delivery, though these orders can sometimes be delayed by customs. Tracking information is available for these orders.
Can I get my package delivered on the weekend?
No, we do not offer weekend delivery. However, the US Postal Service does deliver some items on Saturdays, so if you choose Standard Shipping, your order might arrive on a Saturday with your regular mail delivery.
How much do the different shipping methods cost?
These vary based on the weight of the items in your order. Rates are calculated before checkout is complete, so feel free to try multiple methods for the best fit.
Where is my order?
Tracking information is available through our order status tool on this page. Please note that some Standard Shipping orders, and all International Shipping orders, do not have tracking numbers assigned to them. Your order should arrive according to the shipping timelines above.
Can I place an order and pick it up at your warehouse?
Sorry, no. All orders must be shipped.